Customer care
Get guidance on our collection, product use and finding care that suits your routine.
CONTACT ELLINIA
Contact Ellinia.
Questions about a product or your care routine? Our team is here to help. Contact us for customer support, professional enquiries and brand partnerships.
CUSTOMER CARE
Contact the Ellinia team through our official Instagram account for product guidance, care questions and partnership enquiries.
Message our team↗For a product enquiry, please include the product name. For an issue with a product, include its batch number where available.
Professional & distribution enquiries
For pharmacies, clinics and distribution partners: share your organization, country and the nature of your enquiry.
Media & brand collaborations
For press, content and creative partnerships: share your profile, proposal and preferred contact details.
FREQUENTLY ASKED QUESTIONS
How can we help?
How do I choose care for my skin?
Start with your skin type and your main concern, then explore the product descriptions and ingredient highlights. Contact our team for guidance on the collection. For persistent skin concerns, seek advice from a qualified professional.
Where can I find Ellinia products?
Contact our team with your country and city for information on product availability and points of sale.
How can I contact Ellinia about a partnership?
Send your name, organization or profile, country and a brief description of your proposal through our official Instagram account.